This company and its employees, from start to finish, are excellent as is the swing set I purchased for my preschool/childcare. My first contact was with Marilyn over Facebook messenger. She was so kind and answered all my MANY questions patiently. When it was apparent that I needed more directions, she gave me her contact info via phone and email so that the process went smoother. I traveled to their showroom in Ronks, PA, so that I could view the sets in person. Michael was there that Saturday and answered more questions, directed me to the on site play sets, and gave me a book and price sheet. Michael was as patient and kind as Marilyn! My next contact after choosing my play set was with Jonathon who scheduled the installation. The kindness, patience, and professionalism continued with Jonathon as well as with Marcus and Ryan who actually delivered and installed my play set. I highly recommend you purchase from this stellar company. I visited another company to check their prices and within minutes realized that I would only purchase from Backyard Showcase both now and in the future. I must also say that Backyard Showcase prices were lower than the other company. They also have a feature that allows you to customize your play set to your needs! You will be happy you purchased from Backyard Showcase!
Response from the owner: Thank you Becky for the review and positive feedback, it is greatly appreciated! We're happy to have had the opportunity to work with you on this Swing set, and you were wonderful to work with. We're also very happy that you love the Swing set. We hope to see you again soon!
